Note: This is not finished

Position Description

The Division of Nearshore Research (DNR) is looking for a student to maintain its existing infrastructure of PCs running Microsoft Windows. This student will be responsible for:

• Installing the Windows operating system onto desktops and laptops
• Keeping Windows machines up-to-date with the latest operating system (OS) and application patches
• Detecting and removing viruses and spyware from computers as needed
• Troubleshooting operating system, networking, and application issues
• Consulting with DNR personnel concerning purchases of new PCs or PC-related hardware
• Installing Windows applications
• Keeping track of the software licenses for Windows applications that run on Windows
• Keeping track of the physical media that contains the software applications that run on Windows (disks, CDs, etc)
• Researching software alternatives

In essence, keeping the Windows users happy.

Required skills/knowledge

• Self-motivated worker
• Willingness to learn new things
• Microsoft Windows XP

Desired skills/knowledge

• Knowledge of PC Hardware
• Knowledge of Printers
• General knowledge of TCP/IP networking